I had the privilege of hearing Steven Ford, the son of President Gerald Ford, speak yesterday. I never looked at my watch; I can’t tell you how long he spoke. In fact, I just now thought about the fact I didn’t pay attention to the time. A great indicator that it was a superior presentation. Continue Reading…
My reaction to the iPad2? What a smart piece of glass! I am excited. I own a 17-inch Mac Book Pro (laptop) so this will be an interesting experiment not just with size but many other facets as well. But it is not as inspiring as this video. Oh, well … in the meantime I’m enjoying myself and practicing for the day you see here.
What’s your reaction?
Everyone has a brand – schools, churches, civic organizations and sure, retail businesses. A brand is a promise. You don’t just buy the brand and product, you buy the brand’s promise – what the brand stands for. If I were the CEO of a company, my prayer would be this: Please help my people who deal with customers save our brand when the product on which it appears falters or fails.
Of course, this presumes that, as CEO, I have provided my front line people with a wide range of latitude for solutions that could even extend into the realm of the seemingly unreasonable. I’ve had two recent experiences lately.
